SMS Privacy Policy

Last Updated: July 9, 2025

Forbes Road Career & Technology Center (“FRCTC”) is committed to protecting your privacy. This SMS Privacy Policy (the “Policy”) governs how we collect, use, and share Personal Information in connection with our SMS Service (“Service”), which is facilitated through a third-party service provider. By opting in to receive SMS messages from FRCTC, you agree to this Policy, in compliance with applicable laws, including the Telephone Consumer Protection Act (TCPA).

FRCTC reserves the right to modify this Policy at any time without prior notice. The date of the last update is posted at the top of this Policy for your convenience. Changes are effective upon posting, and your continued use of the Service constitutes acceptance of those changes.

Personal Information refers to information that individually identifies you, such as your mobile phone number, name, or any information you include in messages sent through the Service.

What Personal Information We Collect

Through the Service, FRCTC collects the following information via our third-party service provider:

· Your mobile phone number when you opt in or send a text message to us

· The content of messages you send through the Service

· Any name or user/screen name you provide in connection with the Service

· Feedback or comments you submit about the Service

· Metadata related to SMS interactions (e.g., date, time, and delivery status)

How We Use Your Personal Information

FRCTC uses your Personal Information to:

· Deliver SMS messages, such as announcements, updates, or promotional content, that you have expressly consented to receive

· Respond to inquiries or messages you send via the Service

· Enhance the Service by analyzing engagement and delivery data

· Send important administrative messages or comply with legal obligations, including FCC regulations

Messages sent through the Service are securely stored on our third-party service provider’s servers for operational purposes.

Disclosure of Your Information

FRCTC may share your Personal Information with:

· Our third-party service provider, who facilitates SMS delivery and is bound by strict confidentiality agreements to process your information solely on our behalf

· Law enforcement or regulatory authorities, if required by law or to protect our legal rights

SMS consent is not shared with third parties or affiliates. Your consent to receive SMS messages from FRCTC is not sold, shared, or transferred to any third parties or affiliates for their own marketing or promotional purposes.

Security

FRCTC takes reasonable measures to protect your Personal Information, including requiring our third-party service provider to implement industry-standard security practices. However, no transmission method is entirely secure, and we cannot guarantee protection against unauthorized access (e.g., through third-party SMS delivery platforms or carrier networks).

You should avoid sharing sensitive personal information with other users, as FRCTC cannot protect information you transmit directly to others.

Opting In

You may opt in to the Service by:

· Entering your phone number on our website

· Sending a Mobile Originating (MO) message with an advertised keyword

· Completing a paper form that includes your phone number

· Signing up at a point-of-sale or in-person location

We obtain your prior express written consent before sending marketing or promotional SMS messages, as required by the FCC.

Opting Out

You may opt out of the Service at any time by texting “STOP” to the originating phone number or contacting us at [support email or phone number]. After opting out, you may still receive transactional or administrative messages related to the Service, which are exempt from opt-out requirements.

Children

The Service is not intended for children under 13. Children aged 13 or older must have parental permission to submit Personal Information. By using the Service, you represent that you are at least 18 or at least 13 with parental consent.

Intended Audience

The Service is intended solely for residents of the United States.

Accessibility

This Policy is available at [Your Website URL/privacy-policy] and linked near the SMS consent language on all web forms (e.g., “By providing my phone number, I consent to receive SMS messages from FRCTC. See our [Privacy Policy](Your Website URL/privacy-policy)”). A link to this Policy is also included in the footer of every page on our website.

Questions or Concerns

For questions about this Policy, your rights, or our data practices, contact us at:

· Email: [support email]

· Phone: [support phone number]

· Address: Forbes Road Career & Technology Center, [Your Address]

FCC Compliance

FRCTC complies with FCC regulations, including the TCPA. We will not send marketing or promotional SMS messages without your prior express written consent. You may revoke consent at any time by opting out. Our third-party service provider is contractually obligated to comply with applicable regulations.